We believe in transparency and fairness. Our refund policy reflects the high-effort nature of slot tracking.
1. Pay-After-Delivery (if applicable)
In most cases, you only pay once we successfully secure a slot. No upfront payment = no refund needed.
2. Prepaid Plans (if applicable)
If you've paid upfront, you may be eligible for a partial refund only if we fail to deliver within the agreed timeline and you request cancellation.
3. Non-Refundable Situations
- You cancel the service midway
- You provided incorrect details (e.g., wrong DS-160, login credentials)
- You fail to respond to communication that delays your booking
- The embassy or platform changes their availability policies suddenly
4. Refund Process
Eligible refunds are processed within 7-10 business days to your original payment method.
5. Contact for Refund
To request a refund, email us at support@visahurry.com or message us on WhatsApp: +91 6377552889