We believe in transparency and fairness. Our refund policy reflects the high-effort nature of slot tracking.
1. Pay-After-Delivery (if applicable)
In most cases, you only pay once we successfully secure a slot. No upfront payment = no refund needed.
2. Prepaid Plans (if applicable)
If you've paid upfront, you may be eligible for a partial refund only if we fail to deliver within the agreed timeline and you request cancellation.
3. Non-Refundable Situations
- You cancel the service midway
- You provided incorrect details (e.g., wrong DS-160, login credentials)
- You fail to respond to communication that delays your booking
- The embassy or platform changes their availability policies suddenly
4. Refund Process
Eligible refunds are processed within 7–10 business days to your original payment method.
5. Contact for Refund
To request a refund, email us at support@visahurry.com or message us on WhatsApp: +91 7231005975